- Autopay integration
- Recognized by Ajman Municipality for the role that Ajman Sewerage plays in digital transformation
- Activated email & SMS notifications for all services
- Activated auto-refunds
- Launched checkout payment gateway
- Integrated Apple Pay
- Awarded contact for process improvement of Waste Water Treatment Plant phase 2
- Launched of the new visual identity of the brand
- Participated in Beit Amer
- Launched new positioning “H2ALL” – Happiness to All
- Awarded contract for priority construction of part of the main sewer pipeline servicing Liwara 1
- Began construction of Hamediya 1 network – scheduled for completion in 2022
- Treated an average of 115,000 m3/day
- Connected 7,300 plots = 16,000 properties
- Connected 1,675 plots using WWPR software
Completed Projects:
- Jurf 2 Industrial Zone 2 network project
- Rawdha 1,2 and 3 network projects
Projects Nearing Completion:
- Mowaihat 1,2, 3 and Tallah network projects
- Sheik Zayed Housing network project in Muntazy
Projects Under Tender & Design:
- Hamediya 2 network project
- Gravity network and pressure main to serve Al Zorah area
- Extension of SOP pipeline
- Integrated UAE Pass into Ajman Sewerage portals
- Moved all services to cloud
- Introduced a 3rd language in call center
- Launched E-Bill
- Completed connection of 49 farms in Helio area to Ajman Municipality Irrigation Water Network
- Began civil work construction for the Sludge-to-Energy project
- Upgraded call center system
- Integrated with Tasdeeq
- Oracle CC&B Upgrade
- Enabled automated account balance inquiry through call centre IVR
- Launched 24/7 emergency support hotline
- 38 million m3 of treated water to date (an average of 104,000 m3/day)
- GIS integration with Ajman Municipality
- Government Accelerators
- Activated key online services
- Launched the new & improved Mobile App on iOS & Android
- 170,000 properties are connected to sewerage network
- 110,000m3 of wastewater treated daily
- Over 20 ongoing projects in the works
- Launched the new Ajman Sewerage website
- Introduced Azraq as the official mascot of Ajman Sewerage
- Completed road modification & traffic flow improvement projects around Al Zahra shopping complex
- Launched projects for live data sharing between Ajman Municipality & Ajman Sewerage
- Awarded 4-stars on customer services Global Star Rating program
- Launched of the new happiness centres’ slogan “Where Customer Service Leads to Happiness”
- Installed 21,000 water-saving devices in 70 schools, selected mosques and 3 universities across Ajman
- 420km of underground pipes connected
- Ajman Sewerage tariff incentives on connection fees & service charges for commercial properties
- Connected Jurf Industrial Area 1 & 3 to sewer network
- Ongoing construction in Jurf 1 & 2, Rawdha, Mowaihat and Tallah areas covering 18,500 new properties
- Additional pump stations & pressure mains are under commissioning to service new areas
- 140,000m3 Treatment Capacity
- Awarded the construction of Sewer Lines & Pump Stations at Mowaihat and Al Tallah areas
- 800 houses constructed under Sheik Zayed Housing & Ministry of Public Works Housing schemes are provided with sewerage services
